jilijiliph Privacy Policy

jilijiliph ("jilijiliph," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you" or "Player") of the jilijiliph online gaming platform accessible at jilijiliph.org ("Platform"). This Privacy Policy describes how we collect, use, disclose, store, and safeguard your personal information in connection with your use of the Platform.

This Privacy Policy forms part of our Terms and Conditions. By registering for a jilijiliph account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

jilijiliph operates in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its implementing rules and regulations. We are registered with the National Privacy Commission (NPC) as required by Philippine law.

jilijiliph collects personal data that you provide directly to us, data generated through your use of the Platform, and data received from third-party service providers. The categories of personal data we collect include:

2.1 Registration and Identity Data

• Full legal name, date of birth, and gender;
• Philippine mobile number and email address;
• Residential address (city, province, postal code);
• Government-issued identification documents (e.g., passport, driver's license, SSS ID, UMID, PhilHealth ID) submitted for KYC verification;
• Selfie photographs submitted for identity verification purposes.

2.2 Financial Data

• GCash or PayMaya account details linked to your jilijiliph account;
• Bank account details (BPI, BDO, Metrobank) used for deposits or withdrawals;
• Transaction history including deposit amounts, withdrawal amounts, dates, and payment method references.

2.3 Gaming Activity Data

• Game session logs, wager amounts, game outcomes, and win/loss records;
• Bonus usage history and wagering requirement progress;
• Responsible gaming settings including deposit limits and self-exclusion status.

2.4 Technical and Device Data

• IP address, device type, operating system, and browser type;
• Geolocation data (country and region level) derived from your IP address;
• Session timestamps, page views, and navigation patterns on the Platform;
• Cookie identifiers and similar tracking technologies (see Section 6).

2.5 Communications Data

• Records of your communications with jilijiliph customer support via live chat or email;
• Feedback, complaints, and survey responses submitted to jilijiliph.

jilijiliph uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your jilijiliph account, including processing deposits, withdrawals, and bonus credits;
• Identity Verification (KYC): To verify your identity and age in compliance with Philippine anti-money laundering regulations and PAGCOR licensing requirements;
• Platform Operation: To provide, maintain, and improve the jilijiliph gaming platform, including game delivery, customer support, and technical troubleshooting;
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, bonus abuse, money laundering, and other prohibited conduct;
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion;
• Legal Compliance: To comply with applicable Philippine laws and regulations, including the Data Privacy Act, Anti-Money Laundering Act, and PAGCOR regulatory requirements;
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications;
• Analytics and Improvement: To analyse Platform usage patterns and player behaviour in aggregate to improve our services and user experience.

Under the Philippine Data Privacy Act of 2012, jilijiliph processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you (the Terms and Conditions), including account management, payment processing, and game delivery;
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including KYC/AML obligations under the Anti-Money Laundering Act and PAGCOR regulatory requirements;
• Legitimate Interests: Processing is necessary for jilijiliph's legitimate interests in fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights;
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you may withdraw at any time.

jilijiliph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

5.1 Service Providers

We share data with trusted third-party service providers who assist us in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, game software developers, cloud hosting providers, and customer support platforms. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.

5.2 Regulatory and Law Enforcement Authorities

We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other Philippine government authorities where required by law, court order, or regulatory instruction.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of jilijiliph's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

jilijiliph uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and analyse Platform usage.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled;
• Functional Cookies: Remember your preferences such as language settings and responsible gaming limits;
• Analytics Cookies: Collect anonymised data about how players use the Platform to help us improve our services;
• Marketing Cookies: Used to deliver relevant promotional content where you have consented to receive marketing communications.

6.2 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jilijiliph Platform. For detailed instructions on managing cookies in your specific browser, please refer to your browser's help documentation.

jilijiliph retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting obligations. Specific retention periods include:

• Account and Identity Data: Retained for the duration of your account and for a minimum of 5 years following account closure, in compliance with Philippine AML regulations;
• Financial Transaction Records: Retained for a minimum of 5 years from the date of each transaction, as required by the Anti-Money Laundering Act;
• Gaming Activity Logs: Retained for 3 years from the date of each gaming session;
• Customer Support Communications: Retained for 2 years from the date of the last communication;
• Marketing Consent Records: Retained for the duration of your account and for 1 year following withdrawal of consent.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with jilijiliph's data disposal procedures.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilijiliph:

• Right to be Informed: The right to be informed of how your personal data is collected, used, and processed, as set out in this Privacy Policy;
• Right of Access: The right to request a copy of the personal data jilijiliph holds about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Privacy Officer using the details provided in Section 13. We will respond to all verified requests within 15 business days. We may require proof of identity before processing your request.

jilijiliph implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Multi-factor authentication for account access and administrative systems;
• Regular security audits and penetration testing by independent cybersecurity professionals;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Comprehensive staff training on data protection and information security practices.

While jilijiliph takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. In the event of a personal data breach that poses a risk to your rights and freedoms, jilijiliph will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

The jilijiliph Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. jilijiliph does not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you are not permitted to register for or use the Platform.

If jilijiliph becomes aware that personal data has been collected from a person under the age of 21 without verifiable parental or guardian consent, we will take immediate steps to delete that information and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately using the details in Section 13.

The jilijiliph Platform may contain references to third-party game providers and payment processors whose services are integrated into the Platform. These third parties operate under their own privacy policies, and jilijiliph is not responsible for the privacy practices of any third-party service provider beyond the contractual obligations we impose on them as described in Section 5.

We encourage you to review the privacy policies of any third-party service providers whose services you use in connection with the jilijiliph Platform, including your chosen payment provider (GCash, PayMaya, BPI, BDO, or Metrobank).

jilijiliph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform at least 7 days before the changes take effect.

The date of the most recent revision is indicated at the top of this page. Your continued use of the jilijiliph Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree to the amended Policy, you must cease using the Platform and may request account closure in accordance with our Terms and Conditions.

We encourage you to review this Privacy Policy periodically to stay informed about how jilijiliph protects your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jilijiliph handles your personal data, please contact our Data Privacy Officer through the following channels:

• Live Chat: Available 24/7 via the chat widget on the jilijiliph Platform
• Email: [email protected]

Our Data Privacy Officer will acknowledge your request within 2 business days and provide a substantive response within 15 business days. For complex requests, we may require additional time, in which case we will notify you of the expected timeframe.

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. For more information on how to file a complaint, please visit the NPC's official website or contact them directly.

For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page or contact our support team via live chat.